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Windows Update · scoped error record
0x80073712

Windows Update error 0x80073712: component store inconsistent

Microsoft maps 0x80073712 to ERROR_SXS_COMPONENT_STORE_CORRUPT in the Windows servicing context.

Applies to: Windows 11 Windows Update/servicing contextReviewed: 2026-09-17

What it means in this context

In Microsoft’s current servicing error table, 0x80073712 means the Windows component store is in an inconsistent/corrupt state. That makes component-store repair a more appropriate branch than generic network or Store troubleshooting.

Start here
  1. Confirm the code is attached to a Windows Update/servicing failure.
  2. Run the Windows Update troubleshooter.
  3. Restart and retry once.
  4. If it repeats, repair the component image.
1

Repair the component store with DISM

Medium risk

Why: 0x80073712 is a component-store corruption class in Microsoft’s servicing documentation.

  1. Open an elevated Terminal or Command Prompt.
  2. Run the command below and allow it to finish.
DISM.exe /Online /Cleanup-Image /RestoreHealth
2

Verify protected system files with SFC

Medium risk

Why: SFC is the follow-up verification stage after component repair.

  1. Run SFC after DISM completes.
  2. Restart Windows.
  3. Retry the update.
sfc /scannow
Scope boundary

When not to use this record

If 0x80073712 appears in a different subsystem, do not assume this Windows Update servicing record covers that case.

If it persists

Persistent failures after successful DISM/SFC may justify the supported same-version Windows 11 repair reinstall when that recovery option is available.

Evidence

Reviewed source

Related authority records

Continue with the same failing system

These links share the same component or repair context; they are not generic keyword suggestions.

Error0x80070002 — Windows Update error 0x80070002: what it means and what to try first

Microsoft groups 0x80070002 among update install failures; preserve the context before using broader repair steps.

Error0x800F081F — Windows Update error 0x800F081F: repair source missing

In Microsoft’s servicing guidance, 0x800F081F maps to CBS_E_SOURCE_MISSING and calls for component-store repair or a valid matching source.

Error0x800F0831 — Windows Update error 0x800F0831: CBS store corruption

Microsoft classifies 0x800F0831 as CBS_E_STORE_CORRUPTION and directs troubleshooting toward component-store repair.

GuideWindows 11 update not installing: troubleshoot from simple checks to repair tools

A conservative sequence for Windows Update failures before resetting update components.

GuideWindows Update component-store corruption: DISM and SFC repair path

Use this path for servicing errors such as 0x800F081F, 0x800F0831 and 0x80073712 when component-store repair is relevant.

Windows updateKB5120998 — August 27, 2026 Windows 11 preview update

An optional preview cumulative update that later appeared in release-health history for desktop-background and mouse-personalization regressions on affected systems.