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Browsers · scoped error record
ERR_CONNECTION_RESET

Chrome ERR_CONNECTION_RESET: the connection was interrupted

Google says this error means something interrupted the connection; unstable networking, VPN, outdated browser or security software can be involved.

Applies to: Google Chrome page-loading context on WindowsReviewed: 2026-09-17

What it means in this context

Google Chrome Help describes ERR_CONNECTION_RESET as an interrupted connection and lists examples including an unstable Internet connection, an outdated browser, a VPN issue or security software blocking the page. It is not synonymous with DNS failure.

Start here
  1. Retry once and test another known-good site.
  2. Try the same URL in another browser.
  3. If a VPN is active, compare without it only when policy allows.
  4. Update Chrome before changing Windows networking.
1

Determine whether the reset follows Chrome, the destination or the network

Low risk

Why: A comparison prevents system-wide resets for a one-browser or one-site problem.

  1. Test the same site in another browser.
  2. Test another site in Chrome.
  3. If every browser fails, move to Windows network diagnosis.
2

Check VPN/security filtering only when the reset correlates with it

Low risk

Why: Google explicitly includes VPN and security software among possible interruption sources.

  1. Temporarily disconnect an optional VPN if allowed.
  2. Update security software rather than permanently disabling protection.
  3. Retest the same URL and restore required protection.
Scope boundary

When not to use this record

Do not permanently disable antivirus/firewall protection or remove managed VPN controls simply to make a browser error disappear.

If it persists

If the failure becomes DNS-specific use ERR_NAME_NOT_RESOLVED; if the whole PC is offline use the Windows connected/no-Internet guide.

Evidence

Reviewed source