Interactive tool

Message finder

Choose the situation, relationship and tone to narrow the kind of message you need. The drafts are short starting points to adapt in your own words.

Your drafts will appear here.Use any draft as a starting point, then add the detail that makes it personal.
When context matters

Some situations deserve more than a quick draft.

For grief, estrangement, serious illness, milestone birthdays and other situations where context changes the advice, open the dedicated guide before sending the message.

Browse guides