| Currencies / wallet format | 16 wallets: USD, EUR, GBP, SGD, AUD, CAD, SEK, JPY, CHF, AED, SAR, THB, HKD, NZD, ZAR and DKK. | Current TravelEasy product page supports three wallets: USD, GBP and EUR on a Visa Platinum EMV chip/NFC prepaid card. |
|---|
| Purchase eligibility | No Axis account is required to purchase. Eligible travellers can buy at an Axis branch/authorized outlet subject to passport/travel/PAN or Form 60 and FEMA/KYC documentation. | Available to account holders and non-account holders through authorized forex branches, subject to KYC/passport/travel and FEMA documentation. One active retail card per ID/passport is the current product rule. |
|---|
| Load / reload | Initial load is handled through Axis/authorized issuance channels. Axis savings customers can reload via Internet Banking/Axis Mobile; non-account customers can reload through branch/family-authorisation routes. Current reload/renewal fee source: ₹100 + GST. | Immediate activation after load; card is reloadable any number of times within the customer's FEMA ceiling. Current reload fee: ₹55 before applicable tax. |
|---|
| Exchange rate | The wallet balance is acquired at Axis's applicable forex/card rate on load/reload, protecting that loaded balance from later INR movement. Non-wallet transaction conversion uses current network/card conversion mechanics plus applicable cross-currency charge. | Foreign currency is loaded/refunded at Bank of Baroda's applicable card/forex conversion rate and tax treatment. Mobile app provides wallet visibility and cross-currency conversion capability. |
|---|
| ATM cash | Reviewed current product material states nominal USD 2 overseas ATM withdrawal; current fee sheet also lists USD 0.50 balance enquiry. Foreign ATM owner fees/limits can be additional. | ATM cash withdrawal fee is currently 0.9% of transaction value in the respective currency; balance enquiry fee is USD/EUR/GBP 0.50. Overseas ATM owner charges/limits can be additional. |
|---|
| POS / e-commerce | Merchant swipe/POS transactions in the loaded currency are advertised without a separate transaction fee. Online/global merchant use depends on network/card controls and merchant acceptance. | Usable at Visa-accepted e-commerce, POS and ATM locations. EMV/NFC/contactless is supported; current product page provides channel enable/disable through self-service. |
|---|
| Cross-currency | Current fee sheet lists 3.50% cross-currency usage. Axis's usage guide applies cross-currency conversion when transaction currency is unavailable/insufficient in the appropriate wallet. | Current charge schedule lists 3.00% cross-currency fee. Use of a non-matching wallet/currency can therefore add conversion cost beyond the load-time rate. |
|---|
| Wallet conversion | Multiple wallets coexist on one card. If the transaction currency wallet is unavailable/insufficient, Axis/network wallet-order conversion can apply; cumulative wallet handling and authorization order follow current card terms. | Current mobile app supports cross-currency conversion among available wallets. The fee/rate applicable to that conversion remains governed by the current card schedule and bank rate. |
|---|
| Fees | Current first-party conflict: brochure shows ₹300 + GST issuance; fee sheet shows ₹150 + GST initial sale. Reload/renewal ₹100 + GST appears in reviewed sources. USD 2 ATM withdrawal and 3.5% cross-currency are separately scoped. | ₹150 issuance; ₹150 standby card; ₹55 reload; USD/EUR/GBP 3 replacement; 0.9% ATM withdrawal; 3% cross-currency. Taxes/foreign-currency conversion tax apply as published. |
|---|
| Refund / closure | Reviewed fee sheet lists ₹100 + GST encashment charges; residual balance converts at Axis's applicable card rate. | Current schedule states remaining balance refund after deducting ₹250 plus tax on foreign-currency conversion when cancelling/refunding to customer account. |
|---|
| Replacement / emergency | TripAssist offers blocking, replacement-card and emergency-cash assistance. Reviewed fee sheet lists USD 3 replacement card fee excluding postage/handling; emergency support terms remain service-specific. | Replacement after loss/theft is currently USD/EUR/GBP 3 plus applicable postage; GCAS support for lost/stolen report and cash/card replacement is listed as free under the current charge page, subject to service terms. |
|---|