| Channels | FedMobile Bill Payment under Services, with Registered Billers, Bill History, generated invoices/receipts and in-app support; supported users can fund through Federal account, linked UPI account, wallet or payment gateway depending on route. | YES ONLINE Internet Banking provides Bill Payments, Add Biller, one-time payment where supported, registered-biller View & Pay, AutoPay, payment history, scheduled payments, pending transactions and BBPS query-management controls in the bank's published guide. |
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| Bharat Connect / BBPS scope | Federal's current FedMobile FAQ explicitly describes BBPS as the interoperable bill-payment system and links the in-app bill-payment catalogue to BBPS-enabled billers. | YES BANK's published YES ONLINE guide includes a dedicated BBPS Query Management area, but the current marketing page does not say every one of its 250+ billers/routes is necessarily BBPS. The engine preserves that distinction. |
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| Payment methods | Operative Federal savings account, linked non-Federal account via UPI, wallet balance, or payment gateway using debit card, credit card or Net Banking are explicitly listed in the reviewed FedMobile FAQ. | The older still-hosted YES BANK Bill Payments FAQ lists CASA, credit card and YES PAY wallet, with acceptance varying by biller. v1.41 treats this as source-scoped evidence rather than a universal 2026 guarantee. |
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| AutoPay | The reviewed FedMobile bill-payment FAQ explicitly states automatic bill payment is currently not available. This negative capability is retained rather than inferred from other mandate products. | Registered billers can be given an AutoPay instruction, authenticated with OTP. YES BANK states AutoPay is debited four days before the due date; View & Pay remains manual for customers who prefer alerts before authorizing. |
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| Limits | ₹2 lakh/day default for Bill Payments; customer can increase Merchant limit in app settings up to ₹5 lakh/day according to the reviewed FedMobile FAQ. | No current universal BillPay amount ceiling is published on the reviewed customer page. Biller, AutoPay, funding-instrument and account/card limits remain controlling. |
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| Charges | Federal states it currently does not charge for paying a bill through the app; bill-related charges imposed by the biller remain subject to the biller's terms. | No universal current YES ONLINE BillPay service charge is stated on the reviewed page; applicable bank/biller/payment-instrument terms remain controlling. |
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| Confirmation / history | Payments are typically acknowledged immediately or within four hours. Successful payment generates a receipt; Bill History can regenerate and share the invoice/receipt. | YES ONLINE exposes Payment History, Scheduled Payments and Pending Transactions in the bank's published guide, while View & Pay provides SMS/email outstanding-bill alerts. |
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| Failure / refund | The reviewed detailed FAQ establishes acknowledgement/status and no-cancellation-after-success but does not publish one universal failed-debit reversal SLA for bill payment, so none is invented. | No general failed-payment refund SLA is published on the reviewed current page. Pending/status/query controls should be checked before retrying, then escalated if unresolved. |
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| Complaints | FedMobile includes Help & Support for service requests/queries, phone support and a formal grievance escalation path through Nodal Officer, Principal Nodal Officer and RBI Integrated Ombudsman if unresolved. | YES ONLINE's published guide exposes BBPS Query Management; general unresolved service issues can escalate through YES BANK customer care/grievance channels. |
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