| Currencies / wallet format | HDFC currently markets Multicurrency ForexPlus with up to 22 currency wallets, including USD, EUR, CHF, GBP, CAD, AUD, JPY, SGD, AED, SEK, HKD, THB, ZAR, NZD, OMR, DKK, NOK, SAR, KRW, BHD, QAR and KWD. | 16 wallets: USD, EUR, GBP, SGD, AUD, CAD, SEK, JPY, CHF, AED, SAR, THB, HKD, NZD, ZAR and DKK. |
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| Purchase eligibility | Issued under HDFC's ForexPlus/KYC/travel-purpose process. Exact documentation depends on traveller type/purpose. Existing HDFC customers have additional online reload routes; an HDFC deposit account is not required to define the prepaid wallet. | No Axis account is required to purchase. Eligible travellers can buy at an Axis branch/authorized outlet subject to passport/travel/PAN or Form 60 and FEMA/KYC documentation. |
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| Load / reload | ₹75 + GST per branch reload transaction/currency on the current product page; HDFC states no reload fee when reload is done through the Prepaid/Forex online portal. NetBanking/Prepaid NetBanking/branch routes are supported subject to eligibility. | Initial load is handled through Axis/authorized issuance channels. Axis savings customers can reload via Internet Banking/Axis Mobile; non-account customers can reload through branch/family-authorisation routes. Current reload/renewal fee source: ₹100 + GST. |
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| Exchange rate | Load/reload/refund use HDFC's applicable forex/card conversion rate and statutory taxes. Same-wallet spending uses the loaded currency; cross-currency transactions use Visa/Mastercard wholesale/network conversion as applicable plus HDFC's stated markup. | The wallet balance is acquired at Axis's applicable forex/card rate on load/reload, protecting that loaded balance from later INR movement. Non-wallet transaction conversion uses current network/card conversion mechanics plus applicable cross-currency charge. |
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| ATM cash | Currency-specific. Current schedule includes USD 2, EUR 1.50, GBP 1, JPY 250 and other wallet-specific withdrawal fees; daily ATM ceilings also vary by currency. | Reviewed current product material states nominal USD 2 overseas ATM withdrawal; current fee sheet also lists USD 0.50 balance enquiry. Foreign ATM owner fees/limits can be additional. |
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| POS / e-commerce | International merchant/e-commerce use is supported, including contactless where accepted. Same-wallet transactions avoid the cross-currency conversion step; merchant/acquirer DCC should still be declined where inappropriate. | Merchant swipe/POS transactions in the loaded currency are advertised without a separate transaction fee. Online/global merchant use depends on network/card controls and merchant acceptance. |
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| Cross-currency | Current Multicurrency ForexPlus markup is 2% when transaction currency differs from the available card currency. The current schedule also applies 2% to wallet-to-wallet transfers between card currencies. | Current fee sheet lists 3.50% cross-currency usage. Axis's usage guide applies cross-currency conversion when transaction currency is unavailable/insufficient in the appropriate wallet. |
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| Wallet conversion | Wallet-to-wallet conversion is supported across eligible currencies, with the published 2% cross-currency charge and applicable mid/card rate. Wallet availability and order remain controlled by current card terms. | Multiple wallets coexist on one card. If the transaction currency wallet is unavailable/insufficient, Axis/network wallet-order conversion can apply; cumulative wallet handling and authorization order follow current card terms. |
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| Fees | ₹500 + GST issuance; ₹75 + GST branch reload; ₹100 + GST back-up card on the current product page. ATM, balance enquiry and cross-currency charges are currency/transaction specific. | Current first-party conflict: brochure shows ₹300 + GST issuance; fee sheet shows ₹150 + GST initial sale. Reload/renewal ₹100 + GST appears in reviewed sources. USD 2 ATM withdrawal and 3.5% cross-currency are separately scoped. |
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| Refund / closure | Refund/cash-out converts the remaining foreign-currency balance under HDFC's applicable card/forex rate and tax treatment. Exact cancellation/encashment fee should be checked at request time. | Reviewed fee sheet lists ₹100 + GST encashment charges; residual balance converts at Axis's applicable card rate. |
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| Replacement / emergency | HDFC advertises back-up-card capability and online block/PIN controls. Replacement/emergency support terms are variant- and location-specific rather than assumed from ordinary debit-card replacement. | TripAssist offers blocking, replacement-card and emergency-cash assistance. Reviewed fee sheet lists USD 3 replacement card fee excluding postage/handling; emergency support terms remain service-specific. |
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