| Own-bank ATM | First 5 financial transactions per month at ICICI ATMs are free for Savings-account holders; all non-financial ICICI ATM transactions are free under the current ATM FAQ. | Sahaj Savings currently states first 5 Axis financial transactions free plus unlimited non-financial; Infinity Savings states unlimited Axis ATM financial/non-financial transactions. Other Axis products can differ. |
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| Other-bank ATM | First 3 financial/non-financial transactions in Mumbai, New Delhi, Chennai, Kolkata, Bengaluru and Hyderabad, or first 5 elsewhere, are free subject to a maximum 5 free transactions per month; thereafter ₹23 financial and ₹8.50 non-financial, plus GST. | Sahaj states 3 free non-Axis financial/non-financial transactions in metro locations and 5 elsewhere. Infinity states first 10 non-Axis transactions monthly. Product-specific post-free charges also differ by schedule; the exact account tariff controls. |
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| Withdrawal limits | Card withdrawal is constrained by the debit-card/account limit. Cardless cash has conflicting current ICICI disclosures: the general ATM page says ₹20,000/transaction and ₹50,000/day; the dedicated cardless page says ₹20,000/transaction and ₹20,000/day. | Debit-card limits remain primary. Some Axis schedules add account-level transaction-count controls; Sahaj currently states maximum 30 counted ATM transactions monthly (financial at Axis plus financial/non-financial at other-bank ATMs), followed by stated fees. |
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| Cash deposit machine | ICICI CRMs support cash deposits. Deposit charges and free transaction/value thresholds follow the applicable Savings/current account schedule rather than one CRM-wide free allowance. | Axis BNA/CDM cash deposit pricing is scheme-specific. Sahaj currently lists a ₹50 BNA convenience fee after banking hours/holidays once deposits exceed 2 transactions or ₹5,000 in a month, whichever occurs first; Infinity's listed core cash-deposit fees are nil under its plan terms. |
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| Branch cash | ICICI's current cash-deposit guidance for Regular Savings describes the first three base-branch cash transactions monthly as free, then per-transaction/value charges; non-base and programme/variant treatment can differ. The account's current schedule remains controlling. | Sahaj currently lists self cash transactions free for the first 4 or ₹1 lakh monthly, whichever is earlier, and non-home branch cash transactions up to ₹25,000/day under that scheme. Other savings/current schemes publish different thresholds. |
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| Failed ATM treatment | ICICI supports ATM cash-withdrawal complaints through Net Banking, customer care and branches. RBI requires reversal of debit-without-cash ATM failures within T+5 calendar days and ₹100/day compensation for delay beyond T+5. | RBI's controlling rule for account debited but cash not dispensed is proactive reversal within T+5 calendar days and automatic ₹100/day compensation beyond T+5. Customers should complain to the card-issuing bank/ATM support promptly. |
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| Charge scope | Apply ATM interchange charges independently from branch/CRM cash-handling charges, and match the latter to account opening date, programme and account variant. | Axis is intentionally modeled as scheme-specific. Sahaj, Infinity and current-account examples are evidence anchors, not interchangeable tariffs. |
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