| Own-bank ATM | Current SBI ATM material states that all non-financial transactions at SBI ATMs/ADWMs are free. Free financial/cash-withdrawal treatment follows the account-specific SBI schedule and is not replaced by the other-bank ATM allowance. | HDFC's ATM table gives account-specific treatment: common Savings/Salary rows use their stated HDFC-bank free allowance, while multiple Current Account variants publish unlimited HDFC ATM transactions. The exact underlying product controls. |
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| Other-bank ATM | The dated 1 December 2025 SBI charge notice lists 5 free monthly financial + non-financial other-bank ATM/ADWM transactions at all centres for ordinary Savings Bank variants excluding BSBD/KCC/Salary Package, then ₹23 + GST cash withdrawal and ₹11 + GST non-financial. The generic SBI ATM page still says 3 metro/5 non-metro, so the conflict is exposed. | For common Savings/Salary treatment, HDFC publishes up to 3 free transactions at ATMs in six metros and 5 at non-metro ATMs; after the applicable free limit, cash withdrawal is ₹23 + taxes and non-financial transaction ₹8.50 + taxes. Some Current Account variants are charged from the first non-HDFC ATM transaction, so the account row must be matched. |
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| Withdrawal limits | Debit-card daily limits continue to control card withdrawals. SBI UPI QR Cash/ICCW currently permits up to ₹10,000 per day through at most 2 transactions; SBI also sends an OTP for SBI-debit-card ATM/ADWM transactions above ₹10,000. | The issued debit card and account security caps both apply. HDFC current-account pages currently cap ATM cash withdrawal at ₹50,000/day and ₹10 lakh/month for the first 6 months, and ₹2 lakh/day and ₹10 lakh/month for older accounts; those figures are current-account-scoped, not a universal Savings limit. |
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| Cash deposit machine | ADWMs are deposit-cum-withdrawal machines. For current accounts, SBI's current waiver notice lists up to ₹1 lakh per card-based deposit transaction, ₹49,900 cardless, ₹49,900 debit-card-to-third-party current account and GRC up to ₹25,000 per transaction/₹1 lakh monthly; existing CBS cash-handling/free-deposit limits still apply. | HDFC CDM card-based cash deposit: Savings ₹1 lakh per transaction/₹2 lakh per day; Current ₹1 lakh per transaction/₹6 lakh per day; maximum 200 notes per deposit transaction. Cardless deposits are supported by account number, subject to product limits; cash deposit can be disabled for some products. |
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| Branch cash | Branch cash-handling and free-deposit/withdrawal rules remain attached to the underlying SBI account tariff; the ADWM waiver does not replace the branch/CBS tariff. | From 1 August 2025 HDFC combines branch and CRM cash deposits when applying the product's cash-transaction threshold. The amount/number of free branch cash transactions and excess charges remain account-specific. |
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| Failed ATM treatment | RBI's controlling framework requires proactive reversal when an ATM account is debited but cash is not dispensed within T+5 calendar days and ₹100/day compensation for delay beyond T+5. SBI provides ATM complaint/unauthorised-transaction support through its published customer-care channels. | HDFC instructs customers to report cash-not-dispensed or deposit-not-received issues to the bank. RBI's controlling failed-ATM standard is proactive reversal within T+5 calendar days and ₹100/day compensation beyond T+5. |
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| Charge scope | Always match the charge row to account segment and own-bank versus other-bank channel. A separate Salary Package revision is already scheduled for 1 October 2026 and must be refreshed before quoting that segment after the effective date. | Free counts, ATM pricing and branch/CRM cash thresholds must be read from the specific HDFC account schedule. Machine limits are technical/operational ceilings and do not create a free-cash entitlement. |
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